Because the utility industry services the residential, commercial, industrial and transportation sectors of society, utility emergencies often have far-reaching effects. Restoring power, water and gas to communities after natural disasters or inclement weather must occur as quickly and easily as possible.
Utility
Client
St. Lucie West Services District
Objective
Manage operations and ensure optimal efficiency
Main Benefits
Operations Excellence:Client was looking to gain access to intuitive resources that facilitate mass communication.
Cost Efficiency:Client was seeking to achieve a cost reduction compared to current service delivery model.
Testimonial
"We started using Message911 for non-emergencies a few months ago implementing call-outs to customers scheduled for a shut-off of water service due to non-payment. It has helped us in getting the word out quickly and efficiently without the extra cost of sending staff to each site to notify our customers in person."
-Maddie Maldonado, St. Lucie West Services District
-Maddie Maldonado, St. Lucie West Services District
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